Shipping and Delivery

DOMESTIC DELIVERY IN HONG KONG

Delivery is FREE on orders over HK$350 anywhere in Hong Kong (excluding Outlying Islands and restricted areas of Lantau Island, in which the delivery cost depends on our courier companies service coverage).

For orders below HK$350, a delivery charge applies.

We ship all orders through S.F. Express (SF) unless specified otherwise. You can also choose S.F. store/ E.F locker to pick up your order, click here for the detailed address of pick up points.

 

WORLDWIDE DELIVERY

Except specified products, we offer shipping to overseas countries. For anywhere outside Hong Kong, delivery charge will be applied and calculated when you checkout. And of course, you can always contact our customer service if you have further questions.

 

DELIVERY TIME

For the Ready to Ship items, we usually dispatch your order in 1-2 business days (Monday to Friday except public holidays). For pre-order items or other items that require tailored service, it may take 3-5 business days or as stated in the product page.

Normally, International should take 5 - 21 business days from the date of purchase to receiving your order. Depending on the country of delivery, the delivery time might vary.

If you have any concerns about our delivery times, please email us at eshop@joewongdesign.com and we will do our best to accommodate you.